Maintenance

Maintenance: how it works

A maintenance routine is not a case of "came, looked, left". Every month the lift technician checks the landing door contacts and locks, the condition of the ropes (for broken wires and excessive elongation), the traction machine brake, the gearbox oil level, levelling accuracy at the floors, car and shaft lighting, the Stop button and the intercom link to the dispatcher. The pit must be dry and clean - that is also part of the inspection, not housekeeping.

Periodically the lift undergoes a technical inspection: a partial one without load tests, and a full one with static and dynamic tests. The intervals are set by the rules and recorded in the passport, and we prepare the equipment and documents in advance, because a defect found on inspection day takes the lift out of service. We keep the passport, the maintenance log and the log of inspection orders ourselves: these are the papers inspectors look at first.

From experience: most emergency call-outs are not a broken traction machine. They are misaligned door contacts, an object stuck between the door panels, smashed buttons, a pit flooded after a downpour, a lost phase. In autumn, after the first heavy rains, the share of "wet" call-outs rises noticeably. That is why in cities where we have crews we usually get the lift running on the spot; more complex faults come down to a spare part and a separate visit.

We say upfront what the contract does not cover: major overhaul and replacement of components that have reached the end of their service life, the consequences of vandalism and flooding, and work on the building's electrics up to the incoming supply device. These are handled under separate certificates and cost estimates, and the boundary is spelled out in the contract text, not left "by agreement". Scheduled inspections, adjustments, minor replacements and emergency call-outs are included in the monthly fee.